Privacy Policy

We collect information necessary for DV lottery application processing:

• Personal information (name, date of birth, country of birth)
• Contact information (email, phone, address)
• Education and occupation details
• Passport-style photographs
• Payment information (Telebirr transaction references)
• Account information (email, password hash)

Your information is used solely for:

• Processing your DV lottery application
• Verifying payment transactions
• Communicating about your application status
• Providing customer support
• Complying with legal requirements

We protect your information through:

• Encryption of data in transit and at rest
• Row Level Security (RLS) policies in our database
• Secure file storage with private access controls
• Regular security audits and monitoring
• Limited access to authorized personnel only

We share your information only:

• With the U.S. Department of State for DV lottery submission
• When required by law or legal process
• With service providers under strict confidentiality agreements

We never sell or rent your personal information to third parties.

Your personal information is automatically deleted according to our retention policies after the DV lottery cycle ends, typically within 12 months of application submission.

Audit logs and transaction records may be retained longer for legal compliance but will not contain personally identifiable information.

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent where applicable
• File complaints with data protection authorities

We use essential cookies for authentication and session management. We do not use tracking cookies or analytics that identify individual users.

Your information may be transferred to and processed in countries outside Ethiopia, including the United States for DV lottery submission. We ensure appropriate safeguards are in place for such transfers.

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

We may update this privacy policy periodically. Users will be notified of significant changes and may be required to re-acknowledge updated policies.

For questions about this privacy policy or your personal information, please contact our support team through the help section of our website.